SPEAKERS & SESSIONS
Meet the Speakers:
LaToya Austin, M-NCPPC
Session: Digitizing Asset Management to Increase RONA and Ensure Compliance
Digitizing Asset Management to Increase RONA and Ensure Compliance
LaToya Austin, Business Analyst, Maryland Parks & Recreation & Planning Commission
The M-NCPPC’s Prince George’s County Department of Parks and Recreation, in order to comply with the American with Disabilities Act (ADA), must take reasonable steps to remove barriers to participation in programs and services. Historically information was collected manually and re-keyed into a combination of Excel spreadsheets, Word documents, and a stove-pipe application.
The Enterprise Asset Management (EAM) team has helped improve business processes by providing:
• A single source system, Infor EAM, to provide consistency and increase efficiency
Our new customer-centric, ADA process is a successful strategy adopted to ensure satisfaction. Tasks are completed quicker, errors are fewer, productivity is improved and the regulations for ADA are proactively upheld to ensure integrity. This integrated process meets M-NCPPC’s goal to serve all patrons by establishing accessible and compliant assets throughout the organization.