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Meet the Facilitators:
Scott Haskins, Jacobs
John Fortin, Jacobs

Panel: Maximizing Executive Support in Making an Asset Management Program Successful



Scott Haskins, Sr VP and Director of Strategic Consulting, Jacobs

Scott Haskins is Senior Vice President and Global Director of Strategic Consulting for CH2M. Scott provides consulting services in the areas of asset management and reliability, management consulting, financial services, operations and maintenance, P3 and technology and innovation. In addition to his management role with the company, Scott has served as a senior consultant and subject matter expert for domestic and international strategic clients, and is an industry leader in utility management, asset and risk management, project development, operations and maintenance, strategic planning, leadership development, performance management and benchmarking, sustainability and organizational development.

Scott has more than 40 years of utility management experience. Prior to joining CH2M HILL, he served as deputy director for Seattle Water Department and Seattle Public Utilities where he directed IT, operations and maintenance, planning, asset management, SCADA system upgrade and management, emergency management, project development, alternative contracting, finance, human resources planning, asset management. He had executive leadership responsibilities over the full range of wastewater, drinking water, surface water, and solid waste functions for the City of Seattle.

Scott actively participates in the water and wastewater utility industry, serving in many leadership roles and committees for Water Environment Federation (WEF), American Water Works Association (AWWA), International Water Association (IWA), Water Research Foundation (WaterRF), Water Environment & Reuse Foundation (WE&RF), AWWA’s Utility Benchmarking Committee, and Design Build Institute of America (DBIA). He has given scores of presentations, authored many articles, and is co-author of several books, including AWWA/IWA’s ‘Benchmarking Water Services- Guiding Water Utilities to Excellence’, ‘The Changing Water Utility: Creative Approaches to Effectiveness and Efficiency’, and ‘The Evolving Water Utility: Pathways to High Performance’.

Scott holds a Master of Public Administration degree and a Bachelor of Arts degree in political science from the University of Washington.


John Fortin, Vice President, Director, Asset Management and Reliability, Jacobs

John Fortin is an asset management and reliability practitioner with over 30 years of facilities ‘lifecycle’ experience including design, construction and O&M. He has developed and implemented effective organizational change management programs required to implement a sustainable asset management culture. John provides a practitioner’s view to clients and through industry association events sharing his successes at designing and implementing the Facilities Asset Management Program for the Massachusetts Water Resources Authority at the 1,000 million-gallon-per-day Deer Island Treatment Plant in Boston, MA. The award winning project resulted in reduced costs, increased reliability and availability, and a shift from reactive to proactive work practices.

John is internationally recognized for his leadership in strategy development, implementation and change management approaches. He has led and today coaches and mentors cross-industry clients in the development and implementation of Asset Management and Reliability best practices, some of whom have won international awards. He utilizes the DELTA FORCE model of innovative techniques to provide sustainable change to clients’ strategic programs and initiatives which are now published in his book ‘Why Execution Fails And What to Do About It’.

As Vice President, and Global Director for Asset Management and Reliability at CH2M, John enjoys leading an internal Global Asset Management Community of Practice as well as supporting execution of a diverse portfolio of CH2M and client strategic initiatives leveraging the principles from the DELTA FORCE model.



Panelist Bios

  • Biju George, COO, DC Water and Sewer Authority
  • Javier Fernandez, CFO, OPPD
  • Italo Freitas, President of Generation, AES
  • Michael Salvato, Vice President, Infrastructure Advisory Services, Mott MacDonald
  • Calvin Farr, Assistant Commissioner, City of Atlanta
  • Casey Denny, Chief Asset Officer, Columbus Regional Airport Authority
  • Matthew Kuhn, Programme Director, Thames Estuary Asset Management 2100 Programme (TEAM2100), Jacobs


Maximizing Executive Support in Making an Asset Management Program Successful

Scott Haskins, Sr VP and Director of Strategic Consulting, Jacobs
John Fortin, Vice President, Director, Asset Management and Reliability, Jacobs

Providing the needed executive sponsorship is a critical success factor in making asset management programs reach their potential. In the whirlwind of everyday management needs, organizational leaders are asked to “sponsor” important strategic initiatives that help them remain cost-competitive while delivering customer value. Many asset-intensive organizations have added pressures of keeping their aging infrastructure, processes and systems running efficiently while balancing the difficulties of an aging workforce and funding limitations.



  • Understanding critical success measures used by executives to ensure change
  • Learning the attributes, roles, and modes of success used by industry leaders
  • Understanding proven and ready-to-use methods for immediate implementation
  • Achieving execution excellence to deliver a return on investment for AM programs
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